Notes on business software

How teams pick business software, what it costs to set up, and what breaks once the team grows.

Articles

6 published

CRM & customer data

Best Salesforce alternatives in 2026: 6 CRMs ranked

Six Salesforce alternatives ranked on how much admin work each one removes and what you give up by leaving, from data model flexibility to reporting depth.

Published
2026.10.19
Author
Ada Reyes
Read
9 min

What we cover

6 areas

  1. 01

    CRM & customer data

    Records, pipeline, and which system gets to be the truth.

  2. 02

    Revenue operations

    Routing, forecasting, and the rules running underneath.

  3. 03

    Finance & billing

    Invoicing, spend control, and closing the month.

  4. 04

    Data & reporting

    Warehouses, models, and numbers people will defend.

  5. 05

    Workflow & productivity

    Docs, tasks, and where the work actually happens.

  6. 06

    Automation

    Glue, agents, and the jobs nobody should do twice.